PRIVACY POLICY FOR LAWMATE.IN

This privacy policy sets forth the policy and procedures of LawMate.in (variously “LawMate.in”, “LawMate.in services”, “LawMate.in website”, “website”, “we”, “us”, “our”) in regard to the collection, usage and disclosure of personal and/or corporate information that you may provide to us through using this website (www.lawmate.in) or by using any product or service provided by LawMate.in.

The terms “you”, “user”, “yourself”, “your”, “client”, “visitor”, “customer”, refer to the Users of the Lawmate.in website.

This policy addresses our ethical, moral and corporate responsibilities as well as the legal requirements of following reasonable security practices for handling of sensitive personal information. This Privacy Policy is a legally binding document between the user of the LawMate.in website and LawMate.in.

If you do not accept this Privacy Policy and/or do not meet and/or comply with the provisions set forth herein, then you may not use our website.

We take your privacy seriously. Your Information is safe with us. We will not sell or distribute your information.

We strictly adhere to industry guidelines and continuously monitor and enhance how we manage the use and security of collected data.

The User hence agrees that if the User is involved in some derogatory activities, or goes against any of the terms of this Privacy Policy mentioned herein; LawMate.in reserves the right to bring legal action against the User.

INFORMATION WE COLLECT

When you use our Website, you may provide LawMate.in with two main types of information:

  • Non-Personal Information
  • Personal Information.

We collect information from you when you>

  • use and/or access our Website;
  • open and/or respond to our emails;
  • contact LawMate.in;
  • visit any page online that displays our content;
  • purchase products through our Website, and/or;
  • avail the services of LawMate.in
  • provide information to any of our Service Providers.

To view our Website you do not need to submit any Personal Information other than your name, email address, general geographic location, profession and/or industry involved in.

PERSONAL INFORMATION

“Personal Information” is personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis. We may ask for certain Personal Information from you for the purpose of providing to you customized content and/or services that you request.

We collect Personal Information such as the following;

  • contact information (including name, address, email id, etc.);
  • financial information (such as credit card number, expiration date, verification number and billing address);
  • contact information of your company and/or other identity information you share with us (including industry or profession);
  • location information (such as geographic location of the device you are using) and/or;
  • preferences and feedback, etc

By availing LawMate.in services, you are authorizing us to collect, store and use your email address and other such information you provide, in accordance with this Privacy Policy. You also have opted in to receive electronic communications from LawMate.in.

We will also collect other kinds of personal identification information from Users only if they voluntarily submit such information to us.

NON-PERSONAL INFORMATION

We may collect non-personal identification information about Users whenever they avail LawMate.in services or visit LawMate.in website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information. This Information is collected on an aggregate basis as you use our website. We collect Non-Personal Information such as:

  • Web Browser Cookies:

    The LawMate.in uses "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent.

  • Analytics Data:

    We use third party analytic data services to help analyze how users use the Website. These analytic services use cookies to collect information such as how often users visit the Website and we use the information to improve the Website. The analytics services ability to use and share information collected by them is restricted by their terms of use and privacy policy, which you should refer to for more information about how these entities use this information. If third party services collect information, they do so anonymously without identifying individual visitors.

  • Device Data:

    We use device data, which is information concerning a device you use to access, use, and/or interact with the LawMate.in website, such as operating system type and/or mobile device model, browser type, domain, and other system settings, the language your system uses and the country and time zone of your device, geo-location, unique device identifier and/or other device identifier, IP address, mobile phone carrier identification, device software platform and firmware information.

  • Aggregate:

    We may collect non-identifying and statistical information about the use of our Website, such as how many visitors visit a specific page, how long they stay on that page and which links, if any, they click on. This information represents a generic overview of our users, including their collective habits. Information collected in the aggregate is not associated with you as an individual. We may share user information in the aggregate with third parties

  • Other Tracking Technologies:

    We may supplement information you provide to us with information from other sources, such as information to validate and/or update your address and/or other demographic information. This information is used to maintain the accuracy of information on our Website and for internal analysis.

PERSONAL INFORMATION

“Personal Information” is personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis. We may ask for certain Personal Information from you for the purpose of providing to you customized content and/or services that you request.

We collect Personal Information such as the following;

  • contact information (including name, address, email id, etc.);
  • financial information (such as credit card number, expiration date, verification number and billing address);
  • contact information of your company and/or other identity information you share with us (including industry or profession);
  • location information (such as geographic location of the device you are using) and/or;
  • preferences and feedback, etc

By availing LawMate.in services, you are authorizing us to collect, store and use your email address and other such information you provide, in accordance with this Privacy Policy. You also have opted in to receive electronic communications from LawMate.in.

We will also collect other kinds of personal identification information from Users only if they voluntarily submit such information to us.

INFORMATION YOU PROVIDE BY USING THE WEBSITE

You may submit User Content to the LawMate.in Website or while availing LawMate.in services, including certain information via online forms. We will not sell the information obtained in any User Content.

INFORMATION YOU SEND TO OTHER USERS

This Privacy Policy only addresses the use and disclosure of information we collect from you. If you disclose your information to other parties using the Website, or visit other websites linked through the Website, different rules may apply to their use or disclosure of the information you disclose to them.

Since LawMate.in does not control the privacy policies of third parties, or other individual’s actions, you are subject to the privacy policies of that third party or those individuals. We encourage you to be sure the recipients are authenticated to your satisfaction before you share with them any documents or sensitive information.

HOW WE USE AND SHARE INFORMATION

LawMate.in may collect and use Users personal information for the following purposes:

  • To provide the required LawMate.in services;
  • To Improve Customer Service: Information you provide to us, helps us respond to your customer service requests and support needs more efficiently.
  • To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To Improve Our Website: We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Site feature:
  • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To Send Periodic Emails: We may use the email address to send User information and updates pertaining to the Lawmate.in services availed. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, promotions, related product or service information, etc.

GENERAL USE OF PERSONAL INFORMATION

The general use of personal information is for the following services:

Provide, maintain and improve LawMate.in Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users and Drivers, develop safety features, authenticate users, and send product updates and administrative messages.

Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; to monitor and analyze usage and activity trends.

We may use your Information to:

  • Provide customized Service to you;
  • operate, maintain, and improve our sites, products, and Website;
  • respond to comments and questions and provide customized customer service;
  • provide technical support;
  • send information including confirmations, invoices, technical notices, updates, security alerts, support and administrative messages;
  • communicate about promotions, upcoming events, other news about products and services offered by us and our selected partners;
  • send you reminders, support and marketing messages;
  • manage our administration of the Website;
  • link or combine user information with other Personal Information we get from third parties, to help understand your needs and provide you with better service;
  • perform analytics and conduct research;
  • protect, investigate, and deter against fraudulent, unauthorized and/or illegal activity;
  • to process orders and/or otherwise provide and deliver products and services you request;
  • to process and deliver requests for additional services;
  • identify you as a user in our system;
  • develop and improve marketing and advertising for the Website and partner services. The information collected enables LawMate.in to better understand your use of the Website;
  • Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of LawMate.in and other companies, where permissible and according to local applicable laws, etc.

SHARING OF INFORMATION

We may share the information we collect about you as described in this Privacy Policy or as described at the time of collection or sharing.

LawMate.in only shares Information with third parties in the following limited circumstances and for the following purposes:

  • To satisfy any applicable law, regulation, legal process etc.;
  • to fulfill the requirements of enforceable governmental request including law enforcement authorities and in response to a court order;
  • to detect, prevent, or otherwise address fraud, technical or security issues;
  • to enforce applicable Terms of Use, including investigation of potential violations thereof, or;
  • To protect ourselves against third-party claims.
  • For vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
  • If we otherwise notify you and obtain your consent to the sharing.

Furthermore, you agree that through the use of our services you authorize us to share your information with or without your prior intimation.

THIRD PARTY SERVICE PROVIDERS WITH WHOM WE MAY SHARE YOUR INFORMATION

No personal or sensitive information that we collect is shared with third parties except for the information specifically collected to be shared with third parties, with prior consent from the user.

We may share your information with agencies who provide services such as verifying of documents in the Ministry of Corporate Affairs portal, Registrar of Companies portal, information processing hosting and storage, authentication systems, fraud detection, search technology, advertising and fulfillment services, managing and enhancing customer data, providing customer service, assessing your interest in our product and services, and conducting customer research or satisfaction surveys. These agencies are subject to confidentiality agreements and hence are obligated to protect your information.

DISCLOSURE OF PERSONAL INFORMATION

We also may be required to disclose an individual’s Personal Information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

For example, we will disclose your Personal Information in the following circumstances:

  • to investigate and defend LawMate.in members against any third party claims and/or allegations and/or otherwise to protect LawMate.in from liability;
  • to investigate, prevent and/or take action regarding suspected and/or actual illegal activities;
  • to assist government enforcement agencies, respond to a legal process and/or comply with the law;
  • to exercise or protect the rights, property and/or personal safety of the users of the Website and/or;
  • to protect the security and/or integrity of the Service.

BUSINESS TRANSITIONS

In the event we undergo a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred and/or examined during the due diligence process. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.

HOW WE PROTECT INFORMATION

We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology.

Because the internet is not a completely secure environment, LawMate.in cannot warrant the security of any information you transmit to LawMate.in or guarantee that information provided may not be accessed, disclosed, altered and/or destroyed by breach of any of our physical, technical and/or managerial safeguards.

In addition, while we take reasonable measures to ensure that Service Providers keep your information confidential and secure, such Service Provider’s practices are ultimately beyond our control. We are not responsible for the functionality, privacy and/or security measures of any other organization.

By availing LawMate.in services, you acknowledge that you understand and agree to assume these risks.

MINORS’ PRIVACY

Prima Facie, you affirm that you are above 18 years of age and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations and warranties set forth in these Terms of Privacy Policy..

Our services take children’s privacy seriously. Our services including our website are not designed for or marketed to minors. Accordingly, we do not knowingly collect, use or disclose personal information from minor’s or allow them to use our services. If you are a minor, please do not attempt to use the LawMate.in services.

Any personal information collected from a minor, will be deleted as quickly as possible. If you believe that we might have any information from or about a minor, please contact us using the contact information provided in this privacy policy

THIRD PARTY WEBSITES

Users may find advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site..

In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

ENFORCEMENT

We conduct a self assessment of relevant privacy practices to verify adherence to this policy annually for any violation of this policy which will be subject to disciplinary actions.

We investigate and attempt to resolve complaints regarding use and disclosure of personal information in accordance with this Policy. For complaints that cannot be resolved between us, we will comply with the requirements in the applicable standard clauses of this policy.

GOVERNING LAW AND JURISDICTION

This Privacy Policy and all transactions entered into on or through the LawMate.in website and the relationship between the User and LawMate.in shall be governed by the laws of India. The courts of law in the State of Goa shall have the exclusive jurisdiction over any disputes arising under these Terms of Use.

DISPUTE RESOLUTION

This Privacy Policy shall be governed and construed in accordance with the laws of India. The Parties agree that any disputes or claims arising out or in connection with this Agreement shall be resolved amicably between the Parties.

In the event, the Parties fail to resolve the dispute or reach an amicable settlement within a period of sixty (60) days from the date which the dispute has arisen, then such dispute shall be referred to arbitration in accordance with the rules set forth by the Indian Council of Arbitration (ICA) . The Arbitration shall take place in accordance with the Arbitration and Conciliation Act of India, 1996 and the ICA Domestic Commercial Arbitration Clause.

Any dispute or difference whatsoever arising between the parties out of or relating to the construction, meaning, scope, operation or effect of this contract or the validity or the breach thereof shall be settled by arbitration in accordance with the Rules of the Commercial Arbitration of the Indian Council of Arbitration and the award made in pursuance thereof shall be binding on the parties

Without prejudice to the preceding paragraph, if any such dispute is not resolved by the Arbitration or if such dispute is non-arbitrable or cannot be decided by the Arbitration, then such dispute shall be submitted to the exclusive jurisdiction of the courts at Goa (with the exclusion of all other courts).

AMENDMENTS TO PRIVACY POLICY

LawMate.in reserves the right to revise, amend, or modify this Policy from time to time, in any manner without prior intimation. Our use of the information we collect is subject to the Privacy Policy in effect at the time such information is used.

If we make any material changes to this Privacy Policy, we will post the updated policy on the LawMate.in website.

We encourage you to periodically review this privacy policy to be informed of how we are protecting your Personal Information. Your continued use of our Services following the updation of changes to this Privacy Policy will amount to your consent to it and acceptance to those changes.

GRIEVANCE OFFICER

If you have any discrepancies, grievances or queries in relation to the collection, storage, use, disclosure and transfer of your Personal Information under this Policy, please feel free contact us through the following Email id: [email protected]